IntegrationHub. ServiceNow is revolutionizing the way organizations around the world approach service requests. App Engine Studio. Validate use-cases, strategic decisions, and roadmaps with ServiceNow thought leaders, and receive support from our best-in-class product and engineering experts. For information related to ServiceNow’s in-country cloud offerings around the globe and how they may differ, please contact your ServiceNow account representative. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Develop innovative solutions with a modern service provider platform. The latest CSDM 3. The ServiceNow platform has evolved as the de-facto standard for managing IT Ops business use cases, and the ServiceNow CMDB has emerged as the data platform for CloudOps. This partner is transforming the way hospital systems and healthcare providers prioritize, schedule, and execute surgeries and other medical procedures. Learn how to design, plan and execute ServiceNow implementations. The latest version of the Now Platform delivers hundreds of innovations designed to empower organizations to adapt to the. Thousands of users are learning and building on the Now Platform. I am Interested In. So employees and customers can be more connected, more innovative, and more agile. Deliver AI-powered self-service for common requests. ServiceNow Software Asset Management runs on a single-architecture platform, enabling faster outcomes to reduce spending and license compliance risks. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. ServiceNow Event. Establish a technical governance board, led by the ServiceNow platform architect and/or platform owner, to oversee technical governance. To improve your IT and enterprise service management with a powerful range of capabilities, you need to: Correctly approach the implementation roadmap. Service Creator allows business users to request their own departmental service categories within the service catalogue, such as facilities services or legal inquiries. So employees and customers can be more connected, more innovative, and more agile. How to get AI Search. Automate and optimize operational workflows with AIOps and machine learning to drive organization-wide efficiencies and reduce costs. Platform performance metrics - Product Documentation: San Diego - Now Support Portal. Hear how Dave Wright took charge of his career. ServiceNow Customer Service Management (CSM) offers a comprehensive set of features that make it a valuable customer service software solution. Keep your ServiceNow instances secure through granular context-aware policies and single sign on multi-factor authentication. Surface context-aware recommendations and deliver better self-service with conversational AI. Everyone belongs when their unique ideas come together to create tangible change. Streamline your workflows to reduce cost, increase productivity, and diminish repetitive tasks. New Deposit Operations for Banking. ServiceNow (NYSE: NOW) makes the world work better for everyone. Fullstack dev power with a turnkey application structure. The Now Platform includes the Now Platform App Engine, a suite of tools for turning business processes into digital workflows. You empower your customers, employees, and partners with modern, consumer-grade experiences. Automate and integrate any process in a no-code environment. Initiate and track improvements across the enterprise by aligning people, processes, and data. Certification candidate’s journey guide. Deliver resilient IT services on a single ITSM cloud platform, boost IT productivity with faster platform-native AI resolutions, and serve. Employee Workflows. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. The Now Platform San Diego release includes vertical solutions that address the distinct digital needs of banks, insurance companies, and telecommunications and technology providers. Making the world work better begins by building equity for all at home. Loading. Intelligent IT operations Use AIOps and machine learning to proactively pinpoint disruptions and root causes for. com ServiceNow Platform Encryption eliminates the need for procuring and deploying new key management infrastructure, HSMs, and support. Analyze and identify operational bottlenecks with one AI-enabled platform. Now Assist is ServiceNow’s generative AI experience—purpose-built within the ServiceNow platform—designed to enable. Extend knowledge. Product Description. SANTA CLARA, Calif. Built for a fast-changing world, the Now Platform® connects people and data for greater. We’re leaning into two capabilities to embed generative AI into our workflows: Summarization – overviews and insights to help employees reduce manual work. Get hands-on with a free developer instance. Make the most of the Now Platform ® by making it easy for admins to discover, install, and configure ServiceNow ® products and applications. Powered by the Now Platform ® and available as a fully native iOS or Android app, Mobile Agent delivers out-of-the-box, mobile-first experiences for the most common fulfiller workflows. Ensure availability and compliance. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Anticipate legal service demand and drive continuous improvement with real-time reporting and dashboards. Use our value. Contact ServiceNow. Software users have spoken, confirming the power of ServiceNow’s innovative low-code and no-code development platform. ServiceNow builds and maintains spokes, flow templates, and solutions and certifies them for Now Platform ® releases. the ServiceNow platform for the Now Mobile, Agent, and Onboarding apps. More recently, ServiceNow Customer Support Management (CSM) has been introduced to support Zoom’s customer support operations for government customers. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and. Keep your hybrid workforce engaged and productive. EPA Victoria embarked on a. 2 Flow Designer includes Action Designer. ServiceNow Event. Why this is important. 1. More and more organizations are embracing digital evolution to improve processes and increase productivity. New Finance and Supply Chain Workflows use AI, ML, and RPA to automate procurement, accounts payable, and other critical processes for increased speed and value. March 22, 2023. Log in to manage upgrades, follow changes, view knowledge content, and more. 1 Delivered as part of the Now Platform, spanning all ServiceNow cloud services. Explore Platform View Demo Get the latest. ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. The Now Platform ® is built for world-class. Built on the award-winning Now Platform®, App Engine Studio provides users of all coding skill-levels with a visual app-development and optimization environment. ServiceNow unveils transformative innovations at Knowledge 2023. ServiceNow started in the ITSM space but has grown into a comprehensive IT management platform adding operational, governance, and security products to its offering. Digitize processes, enhance user experience and transform service management with the full ServiceNow platform. Our free one-day. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. ServiceNow has released the latest Now Platform: Now Platform Tokyo. Passing the ServiceNow System Administrator Certification Exam demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform. Surface context-aware recommendations and deliver better self-service with conversational AI. Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow Incident Management. With ServiceNow® Surveys, you can create surveys and collect responses around various aspects of service delivery, right from within the ServiceNow platform. Contact. Unleash the power of AI and analytics with intelligent experiences, automation and optimisation built right into the Now Platform. ServiceNow is a cloud-based platform that enables seamless workflow by automating mundane, repetitive tasks. ServiceNow specialises in automating and making IT Service Management, IT Operations Management and IT Business Management more efficient. The ServiceNow store provides a range of apps that allows for increased business management opportunities in particular, but it’s a little-known fact that some of the earliest instances of ServiceNow. Leaders can log in from any device and view actionable, real-time. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Integrations are essential to implementing digital workflows and creatingThe most important things to know. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. The services offered can also be used for the growth and development of the organizations. The platform for digital business delivers unmatched opportunity. ServiceNow is a cloud-based solution deployed on a software-as-a-service (SaaS) platform. 2. Map and visualize your plant systems, processes, and their relationships at individual facilities. Powered by the native intelligence of the Now Platform ® . ServiceNow administrators and developers who attend the webinar will get a. With ServiceNow® Surveys, you can create surveys and collect responses around various aspects of service delivery, right from within the ServiceNow platform. Follow these steps to get started: a) Familiazrie yourself with ServiceNow Analytics, Intelligence, and. The ServiceNow Performance. Healthcare is personal. Learning Build skills with instructor-led and online training. Effective ServiceNow platform management helps maintain the foundational platformServiceNow started life as a platform that solely provided IT solutions, with the capability to manage business processes arriving later on. Benefits. – March 11 – ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today introduced the Now Platform Orlando release, featuring Now Intelligence, a new set of powerful AI and analytics capabilities. Built to manage everything as a service, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. ServiceNow can help you improve your employee experience with curated solutions and product offerings that help work, work better for everyone. The platform for digital business delivers unmatched opportunity. Liberate practitioners from repetitive tasks by giving them the tools and 360-degree patient visibility they need. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. You create a platform that accelerates time-to-value, unleashes agility, and unlocks innovation. This. Use generative AI to empower your customers, admins, and developers, with low-code tools and connected data. Discover Solution Watch Video. Save to My Lists. ServiceNow believes in the power of technology to create better ways to get work done, to make the world of work, work better for people. An overview of ServiceNow’s Government Community Cloud (GCC) system and frequently asked questionsThe platform for digital business delivers unmatched opportunity. Anticipate trends, prioritize resources, and continuously improve with real-time analytics. ServiceNow Performance Analytics to build ServiceNow performance dashboards—it helps measure performance in real time, it already has OOTB dashboards optimized for ServiceNow workflows, and it’s secure since data stays in the platform. Empower everyone with Now Assist and accelerate productivity across the enterprise. Leaders can log in from any device and view actionable, real-time. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Explore ServiceNow industry solutions. Customer Workflows. Transform your business at World Forums. – Oct. A CoEI consolidates teams for strategy, business engagement and delivery, platform architecture and support, and innovation to reach value faster and advance ServiceNow’s role as an enterprise platform for digitizing workflows. ServiceNow is adding new features to its Now Assist generative AI assistant that comes bundled with the company’s Now platform, designed to help organizations automate workflows. implement all relevant ServiceNow solutions to achieve the business benefits mentioned in the business case, for example. As companies realize the advantages of delivering HR and IT services to employees and customers via ServiceNow, they naturally begin to consider ServiceNow’s HR Service Delivery (HRSD) module to manage employee demand for HR services and information. The ServiceNow platform brings robust workflow automation tools together in a single, centralized platform. Boost operational efficiency by adding intelligent triage and diagnostics to collaborative troubleshooting. ServiceNow platform management defines the practices, policies, and standards for how to grant access to, upgrade, patch, secure, and maintain the Now Platform. Manage your customers securely and efficiently in one place, backed by a global. This team will establish, maintain, and extend. Compliance certifications and attestations are critical. Eliminate manual tasks with powerful AI and robotic process automation (RPA) technology. Proactive Service Experience Workflows. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Speed up—and scale up—low-code development for your instance. Learn More. Customer workflows. ServiceNow | 793,850 followers on LinkedIn. Playbooks for Customer Service Management. Keep your hybrid workforce engaged and productive. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Accelerate innovation. Make better decisions with an accurate CMDB as your single system of record. Anticipate trends, prioritise resources and continuously improve with real-time analytics. Virtual Agent Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. 311 system. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. This group of resources supports the organization in achieving its business outcomes by: Do more with HR Service Delivery. Ben Sigelman. 3 Service Portal includes Service Portal Designer. Take control of your career and find opportunity as a ServiceNow-skilled professional. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Optimize processes at scale. Get Started. With roots in IT, the ServiceNow service management solutions address all the service domains of modern enterprises including human resources, facilities, and finance. Successfully passing this certification exam also. Intelligent, intuitive, and automated features and services support users to become more. Mobilize your ESG strategy on a unified platform. . Become a technology partner and sell your apps. I have been able to use the range of features including incident management, change management, service catalog, and knowledge management to help streamline IT service processes, improve efficiency and enhance customer satisfaction in my organization. Get Started. Streamline your workflows to reduce cost, increase productivity, and diminish repetitive tasks. Our free one-day. Our free one-day. Mobile experiences, a service management portal , and. Now on Now. Build cross-enterprise digital workflow apps fast with a low-code platform. The Now Platform is built on a universal, standardized set of definitions, out-of-the-box data models, and consistent product documentation, so everything works seamlessly together. Using the ServiceNow healthcare data model and the AI capabilities of the Now Platform, KPMG built a solution that creates great patient and employee experiences. Deliver the right experience to employees anywhere. Available now and powered by the Now Platform ®. The overall benefits of HRSD are clear: a more responsive and streamlined. Bring your own keys or use ServiceNow managed keys, with the ability to create. Get access to our community of customers, ecosystem partners, and event sponsors who are reinventing the potential of enterprise software solutions. Keep your ServiceNow instances secure through granular context-aware policies and single sign on multi-factor authentication. ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. Create your certification journey with. As you do this, also:by Shelby Hiter in Big Data. servicenow. Connect your apps to Copilot. Improve outcomes by optimizing process flows to streamline work. 0 ★. With ServiceNow IT Service Management, you can consolidate your legacy on-premise systems and IT tools into our single data model to transform the service experience, automate workflows, gain real. SANTA CLARA, Calif. Processes span organizational boundaries, linking together people, information flows, systems, and other. ServiceNow was named a Leader in the IT Service Management Platforms Magic Quadrant for the 9th straight year. We recommend that the technical governance board aspire to: • Be the decision body and gate keeper on platform-related technical aspectsServiceNow ITSM is a cloud-based platform designed to improve IT services, increase user satisfaction, and boost IT flexibility and agility. Build digital workflow apps and extend your ServiceNow solutions with a leading platform as your foundation. Transform, run and innovate solutions for processes managed internally on the. I am Interested In. We’re delighted that G2 has recognized ServiceNow® App Engine as a Leader in:I am a ServiceNow administrator who wants to begin developing apps on the Now Platform. Learn More Automate and optimize every process so every employee can focus on work that matters most. ServiceNow tool benefits include meeting customer requirements and also face the challenges associated. License and Cloud Cost Simulator. All ServiceNow applications are built on this single platform, including custom applications created by ServiceNow customers and partners. Enable your agents to take action at any time with a swipe or a tap. ‑ September 16, 2020 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making work, work better for people, today unveiled the Now Platform ® Paris release, to help organizations remain agile and be resilient so they can grow and enhance their productivity during the COVID economy. Reduce turnover, lower costs, and bring your teams up to speed faster. ServiceNow Asset Management provides core asset management capabilities to manage your infrastructure, operations, and field services. In this course, you will get an overview of Virtual Agent and learn how to build Virtual Agent conversations for an application. Our solutions enable org development, compliance management, and efficient operations that drive value in 5 key areas: strategy, compliance, regulatory, human. A platform approach allows for legacy systems to continue to be the workhorse behind the scenes while providing a more functional user interface for completing day-to-day tasks. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. ServiceNow is revolutionizing the way organizations around the world approach service requests. 2 Requires at least two asset management products. Learn More Connect with fellow. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Watch bite-sized videos instantly. You can automate work, measure and. Veterans' legacies: Treasured tokens of service and sacrifice. Features. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. You create a platform that accelerates time-to-value, unleashes agility, and unlocks innovation. Minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources. Accelerate innovation. com ServiceNow Platform Encryption eliminates the need for procuring and deploying new key management infrastructure, HSMs, and support. “With ServiceNow HRSD, employees could submit their COVID-19 questions in one place and have them addressed quickly. These reference architecture diagrams outline the ServiceNow products and platform capabilities that align with each business capabilities. Training and certification services. Throughout the training and certification programmes, attendees learn to configure, customise and design with real‑world examples and a hands‑on approach. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Services. Stay current with regulatory compliance mandates for privacy laws and industry regulations such as HIPAA, NIST, and GDPR. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Offer customers and employees more modern, intelligent experiences that create delight, encourage self-service, and are available anywhere, anytime on mobile devices. IT Workflows. Solutions Products. The platform for digital business delivers unmatched opportunity. Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps. ServiceNow connects telecom infrastructure and processes with purpose-built workflow solutions that address your unique needs. Program fee required. Here's a list of the key features within the Now Platform: a single, scalable architecture, the Now Platform enables data to flow seamlessly across applications and existing systems. About. Use leading-practice workflows to proactively feed the business with critical data. Bring the power of generative AI to the Now Platform with Now Assist. 4 © 2021 ServiceNow, Inc. LAS VEGAS—Knowledge 2023—May 17, 2023— ServiceNow and NVIDIA today announced a. Sep 22, 2023 -. Transform your business at World Forums. 4 Use the Process Automation Designer app to create, configure, and design Playbook Experiences. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Our free one-day. - Now Learning ServiceNow and NVIDIA announce partnership to build generative AI across enterprise IT. The strongest ServiceNow platform teams include the right number of people with the skills and training necessary to support how you're using the Now Platform. Native. Create simple experiences for employees and customers. Knowledge-Centered Service (KCS) v6 verified Bring KCS best practices to your organization. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys that help you RiseUp with ServiceNow. ServiceNow Blog. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Learn More. Certified experts. The course offers robust lessons, group discussions, and reviews of real world system administration scenarios. ServiceNow's NOW Platform is Fast. is a cloud-based platform with workflow automation capabilities. Our global, multi-instance, and highly available infrastructure employs multiple progressive security layers and rigorous security practices to protect data. eps version of the ServiceNow logo, please complete the form on the right. ServiceNow is a cloud based workflow automation platform, providing single pane of glass view of end to end business services and IT systems. Transform your business at World Forums. Empower everyone with Now Assist and accelerate productivity across the enterprise. Now Assist for Creator. The platform for digital business delivers unmatched opportunity. The MID Server facilitates data communication between customer instances and external applications, data sources, and services. Application InsightsCreate connected, engaging experiences so employees can get what they need, when they need it. informed decisions that guide how you deliver value with the Now Platform • Makes sure that ServiceNow projects and investments align with your strategy, oversees how you manage your ServiceNow portfolio, and defines what policies you need to follow to have platform stability • Improves over time—by measuring and improving governance processJoin us at an event and see how ServiceNow makes the world of work, work better for everyone. Equip technicians with what they need to complete jobs on the first visit. Founded in 2004, ServiceNow was originally created for. “Working with ServiceNow to develop Telecom Network Inventory was a great collaboration to create a tool that could help us address an industry‑wide challenge,” said Jon Summers, senior vice president of information technology and chief information officer, AT&T. Automate and optimize every process so every employee can focus on work that matters most. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. Flow Designer is available with the Now Platform. “Everything revolves around. We make customer compliance processes easy via our technical capabilities, guidance documents, and legal. According to Gartner, business process management is: the discipline of managing processes (rather than tasks) as the means for improving business performance outcomes and operational agility. Streamline IT Services with ServiceNow: Comprehensive & User-Friendly ITSM Platform. ServiceNow, the leader in ITSM solutions, offers a robust platform to further enhance the benefits of ITIL for your business. Process Mining improves process workflows. jpg and/or an . These integrated templates, tools, and. No-code and low-code tools to allow anyone to build powerful cross-enterprise applications. Reduce risk exposure by documenting previously unknown assets and generating risk heatmaps. Key takeaways. Read how ServiceNow makes the world work better for everyone on the official ServiceNow blog. The new solutions— ServiceNow Generative AI Controller and. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Learn more about how you can reach your career potential and benefit from the fast-growing ServiceNow ecosystem. It is a platform meant to assist businesses more efficiently manage their processes, apps, and data. The ServiceNow platform team will be responsible for design, support, configuration, training, and maintenance of ServiceNow, so you need to find out what knowledge it will need in order to deliver those responsibilities. Transform employee productivity. Ayalla Goldschmidt. servicenow. There is a huge demand for ServiceNow talent. ServiceNow’s Platform-as-a-Strategy approach leverages a common workflow engine to bring together people, processes, and automation to allow for work to flow seamlessly. Build digital workflow apps and extend your ServiceNow solutions with a leading platform as your foundation. Find learning paths for developers, implementers, admins, and others. From there. The program will fuel a new economy of in. Fort Meade, MD. By acquiring Lightstep, ServiceNow will solidify and accelerate its position as the world’s leading enterprise platform for digital businesses. The platform for digital business delivers unmatched opportunity. Gain end-to-end data visibility to optimize service delivery and reduce costs. Gain new ServiceNow skills and fresh insights into the power of digital transformation. During Knowledge 2020, ServiceNow’s digital event, we noticed how much attention was paid to the IntegrationHub and Flow Designer. The Now Platform delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. The platform offers a suite of products and services that can help organizations streamline their operations, automate routine tasks, and improve general operational efficiency. ServiceNow is a cloud-based IT Service Management (ITSM) platform that enables the automation of IT business management. Service management is a discipline for the entire enterprise. From humble beginnings to becoming an enterprise with more than 20,000 employees globally, ServiceNow has been through a lot of changes since its founding in 2004. The platform for digital business delivers unmatched opportunity. Build a ServiceNow platform team Frequently asked questions Definition What is the ServiceNow platform team responsible for? Your platform team establishes, maintains, and extends ServiceNow® as a strategic business platform in your organization. Built on the award-winning Now Platform, Service Level Management brings SLAs, operational level agreements, key definitions, and accurate real-time analytics together in a single, centralized. TheThe platform for digital business delivers unmatched opportunity. Drive automation enterprise-wide. Achieve new levels of user satisfaction with modern and intuitive experiences. Manage disruption through a unified continuity, recovery, and risk program on a single platform. 20, 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. Telecommunications, Media, and Technology. Banking: ServiceNow is helping banks create more transparent, repeatable processes to improve the end‑customer experience. Get complete asset traceability to support regulatory compliance and audits. LAS VEGAS — May 16, 2023 — Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for the Now Platform to help deliver faster, more intelligent workflow automation. Power your business with embedded risk management across the enterprise, removing silos so people and organizations work better together. Get Started. Enterprise customers demand outcomes from their service providers. What's new in the Vancouver release. SANTA CLARA, Calif. Log in to manage upgrades, follow changes, view. The Now Platform is a single, unifying platform that connects your enterprise, optimizes workflows, connects data and silos, and enables digital transformation. Learn what the platform offers in ESG features now. Applications. ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in time zones throughout the world. Reduce administrative burdens with mobile debrief and. Cask Government Solution Center. It also defines the policies that allow your organization to optimize for performance. New generative AI solutions for the Now Platform expand ServiceNow’s extensive AI functionality with built-in capabilities that apply the power of generative AI to enterprise applications for. Gain new ServiceNow skills and fresh insights into the power of digital transformation. ServiceNow meets the highest security and privacy standards in all our regions. content, and systems on a unified platform With ServiceNow’s foundation in enterprise service delivery, Employee Center drives departmental services, actionable content experiences, and unified system access from one destination. Knowledge. The new solutions— ServiceNow Generative AI. He holds a bachelor's degree from Wright State University in Management Information Systems and a master's degree from Boston University in Computer Information Systems with a concentration in Web Applications. Transform the impact, speed, and delivery of IT. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Documentation Find detailed information about ServiceNow products, apps, features, and releases. It is designed based on ITIL guidelines to provide service-orientation for tasks, activities, and processes. The platform for digital business delivers unmatched opportunity.